Zoom Video Call Issue

Meeting SDK Android
21

Hi Team Thanks for the response

22

Hi Team
When i call through zoom as audio or video then i end the meeting when i ended it take some time for recording
If meeting preparing the end button is show if i ended the meeting it show that meeting id is not available

23

Hi,
Thanks for the reply. Could you provide more information on the issue? Could you provide any screenshots or SDK logs?

Thanks!

24

Hi team
Can we increase the leave/end button in zoom sdk if it possible can you give solution please

25

Hi team
I have one clarification how can increase the leave/end button size if possible please give solution for that

26

Hi,

If you are using the default Zoom meeting UI, the size cannot changes. If you are using Custom UI, then you can define your own button size.

Thanks

27

How can i change pls give some idea

28

Hi,
Thanks for the reply. You can follow the doc: https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/in-meeting-function/customized-meeting-ui/overview to implement the Custom In-Meeting UI. Once you draw your own leave button, you can call the leaveCurrentMeeting interface(https://zoom.github.io/zoom-sdk-android/us/zoom/sdk/InMeetingService.html#leaveCurrentMeeting-boolean-) to leave the meeting.

Hope this helps. Thanks!

29

Hi Team,
When i progress in video call at the same time notification will trigger at the time shall we use popup screen on above of our meeting window
Another one is if the popup window press yes we want to force the meeting by manual how can we do

31

Hi,

Do you mean that when you are in a video call, a notification will shows up in the Android Notification Center? And you would like to change that to be a pop-up notification?

May I also inquire what do you mean by “force the meeting by manual”?

Thanks!

32

Hi
I mean that notification popup is android notification not a zoom popup notification

33

Hi,

Thanks for the prompt reply. There are multiple ways of doing that. You may refer to the official doc: https://developer.android.com/guide/topics/ui/dialogs

Thanks!

35

Hi team
I used zoom sdk when i generated build in debug mode it working fine but in released signed apk mode it crashed is there any possibility to resolve the issue

36

Hi Team
Is there any zoom sdk for releasing build in the google store

37

Hi aasaikeyan08,

Thanks for the reply. We do not have a separated Android SDK for debug or release. Would you mind providing the error log(crash log/SDK log) that you are getting and providing the following information regarding the issue you are facing?

Description
A clear and concise description of what the question is.

Which version?
Knowing the version can help us to identify your issue faster.

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Go to ‘…’
  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error

Screenshots
If applicable, add screenshots to help explain your problem.

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Version [e.g. 22]

Additional context
Add any other context about the problem here.

Looking forward to helping you. Thanks!

38

Hi Team
If i generate an apk as debug mode it working without crash but the same code when i took signed apk it getting crash
But Ios having the separate sdk for release and normal build for sdk

39

Hi Team This is the issue i faced
2019-08-30 01:19:17.993 20182-20182/? A/om.careteam.ap: thread.cc:2155] Throwing new exception ‘no non-static method “Lcom/zipow/videobox/ptapp/PTUI;.sinkIMReceived([B)V”’ with unexpected pending exception: java.lang.NoSuchMethodError: no non-static method “Lcom/zipow/videobox/ptapp/PTUI;.dispatchPTAppEvent(IJ)V”

40

Hi,

Thanks for the prompt reply.

For iOS SDK, we have a version for device-only and a version that works for both device and simulator. We are doing this because Apple does not like and does not allow having a simulator library included in the application package while submitting to the App Store. We have not noticed any similar requirement from Google PlayStore thus we only have one version for Android and our Android SDK works on both real device and emulator.

Regarding the issue you are facing, thanks for the info. Would you mind sharing the whole SDK error log(so we have the context to know what is going on), and sharing your gradle settings(Especially your ABI settings)?

Thanks!

41

Hi Team this is my log

E/ActivityTrigger: activityResumeTrigger: not whiteListedcom.careteam.app/com.careteam.app.ui.navigation.NavigationActivity/1
2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] Throwing new exception ‘no non-static method “Lcom/zipow/videobox/ptapp/PTUI;.sinkIMReceived([B)V”’ with unexpected pending exception: java.lang.NoSuchMethodError: no non-static method “Lcom/zipow/videobox/ptapp/PTUI;.dispatchPTAppEvent(IJ)V” 2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] at void com.zipow.videobox.ptapp.PTUI.nativeInit() ((null):-2)
2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] at void com.zipow.videobox.ptapp.PTUI.initialize() ((null):-1)
2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] at void com.zipow.videobox.mainboard.Mainboard.initialize(java.lang.String, boolean) ((null):-1)
2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] at void com.zipow.videobox.VideoBoxApplication.initSDKMainboard(boolean) ((null):-1)
2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] at void com.zipow.videobox.VideoBoxApplication.initAppForSDK(boolean) ((null):-1)
2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] at void com.zipow.videobox.VideoBoxApplication.onSDKCreated(boolean) ((null):-1)
2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] at void com.zipow.videobox.VideoBoxApplication.initializeForSDK(android.content.Context, boolean) ((null):-1)
2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] at void us.zoom.sdk.ZoomSDK.initialize(android.content.Context, java.lang.String, java.lang.String, java.lang.String, boolean, us.zoom.sdk.ZoomSDKInitializeListener, boolean) ((null):-1)
2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] at void us.zoom.sdk.ZoomSDK.initialize(android.content.Context, java.lang.String, java.lang.String, java.lang.String, us.zoom.sdk.ZoomSDKInitializeListener) ((null):-1)
2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] at void com.careteam.app.ui.navigation.NavigationActivity.onCreate(android.os.Bundle) ((null):-1)
2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] at void android.app.Activity.performCreate(android.os.Bundle, android.os.PersistableBundle) (Activity.java:7253)
2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] at void android.app.Activity.performCreate(android.os.Bundle) (Activity.java:7244)
2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] at void android.app.Instrumentation.callActivityOnCreate(android.app.Activity, android.os.Bundle) (Instrumentation.java:1275)
2019-08-31 10:02:27.875 10569-10569/? A/om.careteam.ap: thread.cc:2155] at android.app.Activity android.app.ActivityThread.performLaunchActivity(android.app.ActivityThread$ActivityClientRecord, android.content.Intent) (ActivityThread.java:3096)

42

Hi Team
Here im used zoom sdk and mobile phone details

Zoom sdk version : 4.3.47200.0322
Android sdk version : 3.2.1
Android os : pie
Version : 9