Zoom Video Call Issue

aasaikeyan08 · September 3, 2019, 11:00am

Hi Carson
Did you got any solution for my issue ?

carson.zoom · September 3, 2019, 9:05pm

Thanks for the info. Are you using ProGuard for code obfuscation? Based on the error, it seems like there is an issue with the code obfuscation. You will need to include the proguard.cfg file (https://github.com/zoom/zoom-sdk-android/blob/master/proguard.cfg), and do not obfuscate the code inside SDK.

Hope this helps. Thanks!

aasaikeyan08 · September 4, 2019, 7:49am

Hi Carson
When i add the ProGuard file is there any update in the android file to connecting the config file

aasaikeyan08 · September 4, 2019, 8:24am

Hi Carson
For Confirmation i have proguard-rule.pro file i have but these file don’t affect
I have copied the proguard.cfg that you mentioned and i add into the gradle files!

like this
but the same issue i’m facing
I have change the build variant into debug mode it is working perfectly
When i changed the build variant into release mode it is crashing

carson.zoom · September 5, 2019, 5:15am

Hi,

Thanks for the reply and the screenshots. Could you have a try to turn the ProGuard off and see if the crash still exist? You may turn the ProGuard off by setting minifyEnabled false like the following:

Hope this helps. Thanks!

aasaikeyan08 · September 19, 2019, 2:01pm

Hi carson
When i update the 64 bit zoom sdk version Version v4.4.55130.0712
Issue:
The video call not trigger
It default trigger audio call even though i called video call

aasaikeyan08 · September 19, 2019, 2:05pm

Hi Carson
When i update the latest version of Zoom sdk v4.4.55968.0904
It throws a crash
Unable to find explicit activity class {com.careteam.app/com.zipow.videobox.JoinByURLActivity}; have you declared this activity in your AndroidManifest.xml?
But JoinByURLActivity i didnt add the activity

carson.zoom · September 19, 2019, 5:23pm

Hi aasaikeyan08,

Thanks for the reply. Please see my reply in this post regarding your first question:ZOOM SDK integrated apps for android gets warning on google play

Regarding your second question, which ABIs are you trying to deploy on? Could you share your Gradle setting?

Thanks!

aasaikeyan08 · September 19, 2019, 5:35pm

Hi Carson
Thank for responding
buildscript {
repositories {
maven { url ‘https://maven.fabric.io/public’ }
}

dependencies {
    // These docs use an open ended version so that our plugin
    // can be updated quickly in response to Android tooling updates

    // We recommend changing it to the latest version from our changelog:
    // https://docs.fabric.io/android/changelog.html#fabric-gradle-plugin
    classpath 'io.fabric.tools:gradle:1.31.0'  // Crashlytics plugin
}

}

apply plugin: ‘com.android.application’
apply plugin: ‘io.fabric’

repositories {
maven { url ‘https://maven.fabric.io/public’ }
}
android {
compileSdkVersion rootProject.ext.compileSdkVersion
buildToolsVersion rootProject.ext.buildToolsVersion
defaultConfig {
applicationId “com.careteam.app”
minSdkVersion rootProject.ext.minSdkVersion
targetSdkVersion rootProject.ext.targerSdkVersion
versionCode 7
versionName “1.0.0”
testInstrumentationRunner “androidx.test.runner.AndroidJUnitRunner”
ndk.abiFilters ‘armeabi-v7a’, ‘arm64-v8a’
vectorDrawables.useSupportLibrary = true //svg
compileOptions.incremental = false

    javaCompileOptions {
        annotationProcessorOptions {
            arguments = ["room.schemaLocation": "$projectDir/schemas".toString()]
        }
    }
}
buildTypes {
    release {
        minifyEnabled false
        proguardFiles getDefaultProguardFile('proguard-android.txt'), 'proguard-rules.pro'
    }
}
/* buildTypes {
     release {
         debuggable false
         minifyEnabled true
         shrinkResources true
         proguardFiles getDefaultProguardFile('proguard-android.txt'), 'proguard-rules.txt'
         renderscriptDebuggable false
     }*/
/* debug {
     debuggable true
     minifyEnabled false
     proguardFiles getDefaultProguardFile('proguard-android.txt'), 'proguard-rules.txt'
 }*/

// }

compileOptions {
    sourceCompatibility JavaVersion.VERSION_1_8
    targetCompatibility JavaVersion.VERSION_1_8
}

}

dependencies {

//android libs
implementation 'androidx.appcompat:appcompat:1.1.0'
implementation 'com.google.android.material:material:1.1.0-alpha10'
implementation 'androidx.cardview:cardview:1.0.0'
implementation 'androidx.constraintlayout:constraintlayout:2.0.0-beta2'

//Room
implementation 'androidx.room:room-runtime:2.2.0-rc01'
implementation 'androidx.constraintlayout:constraintlayout:2.0.0-beta2'
annotationProcessor 'androidx.room:room-compiler:2.2.0-rc01'

//LifeCycle
implementation 'androidx.lifecycle:lifecycle-extensions:2.2.0-alpha05'
annotationProcessor 'androidx.lifecycle:lifecycle-compiler:2.2.0-alpha05'

//Retrofit
implementation "com.squareup.retrofit2:retrofit:$retrofitVersion"
implementation "com.squareup.retrofit2:converter-gson:$retrofitVersion"
implementation "com.squareup.retrofit2:converter-moshi:$retrofitVersion"
implementation "com.google.code.gson:gson:$gsonVersion"
implementation "com.squareup.okhttp3:okhttp:$okhttpVersion"
implementation "com.squareup.okhttp3:logging-interceptor:$okhttpVersion"

//Moshi
implementation "com.squareup.moshi:moshi:$moshiVersion"
annotationProcessor "com.ryanharter.auto.value:auto-value-moshi:$autoValueMoshiVersion"
compileOnly "com.ryanharter.auto.value:auto-value-moshi-annotations:$autoValueMoshiVersion"
compileOnly "com.google.auto.value:auto-value:$autoValueVersion"
annotationProcessor "com.google.auto.value:auto-value:$autoValueVersion"

//ButterKnife
implementation "com.jakewharton:butterknife:$butterknifeVersion"
annotationProcessor "com.jakewharton:butterknife-compiler:$butterknifeVersion"
implementation "com.jakewharton.threetenabp:threetenabp:$threeTenAbpVersion"
implementation "com.bluelinelabs:conductor:$conductorVersion"
implementation "com.jakewharton.timber:timber:$timberVersion"

/* //Dagger2
 implementation "com.google.dagger:dagger:$dagger2Version"
 implementation "com.google.dagger:dagger-android-support:$dagger2Version"
 annotationProcessor "com.google.dagger:dagger-android-processor:$dagger2Version"
 annotationProcessor "com.google.dagger:dagger-compiler:$dagger2Version"

*/
implementation ‘com.google.dagger:dagger:2.19’
implementation ‘com.google.dagger:dagger-android:2.19’
implementation ‘com.google.dagger:dagger-android-support:2.19’
annotationProcessor “com.google.dagger:dagger-compiler:2.19”
annotationProcessor “com.google.dagger:dagger-android-processor:2.19”

//test
testImplementation "junit:junit:$junitVersion"
androidTestAnnotationProcessor "com.google.dagger:dagger-compiler:$dagger2Version"
testImplementation "org.mockito:mockito-core:$mockitoVersion"

// GLIDE
implementation "com.github.bumptech.glide:glide:$glideVersion"
annotationProcessor 'com.github.bumptech.glide:compiler:4.8.0'
implementation('com.github.bumptech.glide:recyclerview-integration:4.9.0')

// Excludes the support library because it's already included by Glide.
androidTestImplementation 'androidx.test:runner:1.3.0-alpha02'
androidTestImplementation 'androidx.test.espresso:espresso-core:3.3.0-alpha02'

// Firebase
// Firebase
// implementation ‘com.google.firebase:firebase-messaging:17.3.4’
implementation ‘com.google.firebase:firebase-core:16.0.3’
implementation ‘com.google.firebase:firebase-messaging:17.3.0’
implementation “me.leolin:ShortcutBadger:1.1.22@aar”

//Crashlytics
implementation('com.crashlytics.sdk.android:crashlytics:2.9.9@aar') {
    transitive = true;
}
implementation project(':commonlib')
implementation project(':mobilertc')

}
apply plugin: ‘com.google.gms.google-services’

aasaikeyan08 · September 21, 2019, 7:28am

Hi Team
Can you share the solution this is very urgent to fix

carson.zoom · September 23, 2019, 6:31am

Hi aasaikeyan08，

Thanks for the information. Really appreciate it. We tried to reproduce your issue with the similar gradle setting that you have but with no luck. We are not able to reproduce this issue with our demo app:

Unable to find explicit activity class {com.careteam.app/com.zipow.videobox.JoinByURLActivity};

This JoinByURLActivity is not an explicit interface in our SDK and we have included in our manifest.

Could you have a try with the following:

Clean your project
Integrate our SDK and try to build it again

If this issue persist, could you:

Could you use our demo app to reproduce this error and let us know the steps to reproduce this issue?
Could you use the adb logcat(not the logcat from Android Studi) to monitor the log and provide a log from the logcat result to us?

Hope this helps. Thanks!

Fred_Luo · September 24, 2019, 10:02am

Hi aasaikeyan08，

change [ proguardFiles getDefaultProguardFile(‘proguard-android.txt’), ‘proguard-rules.pro’ ]to

[ proguardFiles getDefaultProguardFile(‘proguard-android.txt’), ‘proguard.cfg’ ]

or copy ‘proguard.cfg’ content to proguard.-rules.pro or set minifyEnabled false

aasaikeyan08 · September 24, 2019, 10:04am

Hi Team
Thank you for supporting its working when i update the compile version as 29 it works

carson.zoom · September 24, 2019, 5:29pm

Hi aasaikeyan08,

Wonderful! Glad to hear that it is working now.

aasaikeyan08 · October 16, 2019, 2:26pm

Hi Carson
From the updated zoom sdk version 4.4.55968.0904 the leave button is not showing
can u please check and let you know

carson.zoom · October 16, 2019, 5:56pm

Hi aasaikeyan08,

Thanks for the reply. I have tested version 4.4.55968.0904 with the demo app and I am able to see the leave buttons. Which leave button are you referring to? The one on the upper right or the one when the host ends the meeting?

If it is the one when the host ends the meeting, then you might want to check whether the setNoLeaveMeetingButtonForHostEnabled(https://zoom.github.io/zoom-sdk-android/us/zoom/sdk/MeetingSettingsHelper.html#setNoLeaveMeetingButtonForHostEnabled-boolean-) is enabled.

If it is the one on the upper right, then you might want to check whether you have hidden the title bar(https://zoom.github.io/zoom-sdk-android/us/zoom/sdk/MeetingOptions.html#no_titlebar) or if you have configured the MeetingViewsOptions(https://zoom.github.io/zoom-sdk-android/us/zoom/sdk/MeetingViewsOptions.html#NO_BUTTON_LEAVE).

Hope this helps. Thanks

aasaikeyan08 · October 29, 2019, 4:25pm

Hi Carson
I have facing one issue when I initiate Zoom call on Android - it’s taking me to Zoom web view and it just says" Your meeting should start in a few seconds".
But on Ios it working perfect so what is the problem can you resolve it
Note:
Android version 9 without zoom sdk
I have installed the zoom app on hosting side also
On receiving side i’m using latest zoom sdk for receiving
If i copy the url to internet explorer it connecting the video window

carson.zoom · October 29, 2019, 6:52pm

Hi aasaikeyan08,

Thanks for the reply. Are you trying to invoke Zoom client by pressing the URL? If so, you may refer to the doc here:https://marketplace.zoom.us/docs/sdk/native-sdks/additional-tips/launch-zoom-client-from-your-app. If you are trying to invoke your app that integrates Zoom SDK, you might need to handle the URL scheme & deep links in your app.

Hope this helps. Thanks!

aasaikeyan08 · October 31, 2019, 9:45am

Hi Carson
url="“https://CARE.zoom.us/s/163468986?zak\u003deyJ6bV9za20iOiJ6bV9vMm0iLCJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhdWQiOiJjbGllbnQiLCJ1aWQiOiJncE1Dd1NMR1QxNjVYdkdaS1hLcTB3IiwiaXNzIjoid2ViIiwic3R5IjoxLCJ3Y2QiOiJhdzEiLCJjbHQiOjAsInN0ayI6ImxZeTNacFlWQUJienRYXzNHdFVnMUNuX0o0cl9idHJabkZCWjF5MjFUY0EuRWdJQUFBRnVJVEJjeXdBQUhDQWdkR3R4WlVkbmJGVTRTM2RCVlZZM2ExcGxjREJOWVhWSVdGRkhNRkZUZGxvQURETkRRa0YxYjJsWlV6TnpQUU5oZHpFIiwiZXhwIjoxNTcyNTIyMDQ3LCJpYXQiOjE1NzI1MTQ4NDcsImFpZCI6IlJRbEQ2TWRmUW1PZjhYak5BSEJXb0EiLCJjaWQiOiIifQ.tAYHTr3C2drtEgXY-cH0gOFuzMsdMxsSC-lqGtSJIbY”
Intent intent = new Intent(Intent.ACTION_VIEW, Uri.parse(url);
if (intent.resolveActivity(getActivity().getPackageManager()) != null) {
startActivity(intent);
}

But it just redirect on browser and so the start meeting button on browser So can you please check it

aasaikeyan08 · October 31, 2019, 11:17am

Hi Carson
By using this method
PackageManager pm = getActivity().getPackageManager();
Intent intent = pm.getLaunchIntentForPackage(“us.zoom.videomeetings”);
intent.setAction(url);
if (intent != null) {
startActivity(intent);
}
It just open zoom application but it didn’t trigger the video call

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