Video SDK Type and Version
iOS Video SDK 2.2.10 & 2.3.0
Running on an iPhone 16 Pro
Description
It appears there has been a change from 2.2.10 & up where the default (and only audio output) on iOS devices is the Earpiece/Receiver speaker. The remote participant can no longer be heard through the primary speaker of the device.
Error?
No errors are associated.
Troubleshooting Routes
I’ve checked our current code against the following versions of the SDK.
1.13.5: Pass
1.13.10: Pass
1.13.11: Pass
2.1.0: No Connection
2.1.5: No Connection
2.2.0: Pass
2.2.5: Pass
2.2.10: Fail
2.3.0: Fail
How To Reproduce
Using either version 2.2.10 or 2.3.0, run onto a iOS device and notice the remote participants audio only comes from the earpiece speaker. This results in the local participant reporting the ‘remote participant is too quiet’.