Zoom Web SDK pending to join Session

Video SDK Web
1

Description
I am using the Zoom Web SDK on iOS 18.4. After upgrading to the latest SDK (v1), I found that users sometimes fail to join a session on Safari (iOS) when using @zoom/videosdk version 1.12.16.
The call to VideoClient.join() just hangs indefinitely. After force quitting the app and reopening, it works as expected.

Device

  • Device: iPhone
  • OS: iOS 18.4
  • Browser: Safari
  • Browser Version: 18.4

Additional context
I have ensured that the VideoClient is properly destroyed after the call ends.
reverting to version 1.12.15 fixed this

2

Hi @fteng

Thanks for your feedback.

It’s a known issue, and we are working on the root cause and will keep you updated.

Thanks
Vic

3

Hi Vic
Thanks for the reply
Is this fixed in the latest release v1.12.17 ?

4

Hi @fteng

Is this fixed in the latest release v1.12.17 ?

Yes. We fixed the issue in Video SDK Web 1.12.17. Sorry for the late reply.

Thanks
Vic