2-hour delay on phone.recording_transcript_completed

API and Webhooks
1

I’m getting a ~2-6 hour delay on endpoint phone.recording_transcript_completed

Issue began around 2024-11-17T23:40:24Z.

Nothing on our end has changed, webhook has worked fine for months until now.

2

Hi @sam8
Thanks for reaching out to us.
Is this issue still happening and is it happening for all the calls that you are receiving? If so, I would like to look further into this. I will just need a sample payload of this issue. I will send you a DM so you can provide the payload there
Cheer,
Elisa

3

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