2016: No permission, please contact Zoom customer support

API and Webhooks
1

Unable to create a user using either JWT server to server authentication or access token acquired through OAuth.

Error
{
code: 2016,
message: ‘No permission, please contact Zoom customer support.’
}

Which Endpoint/s?
https://api.zoom.us/v2/users

2

Hi @jagdishrupal, to use the Zoom API, you will need either a Pro account or a Free Trial. Reach out to customer support to set this up.

4

Updates for 2023: The CustCreate functionally is reserved for Zoom ISVs (Independent Software Vendors). If you want to keep the CustCreate API functionality, please contact the Zoom ISV team and ask for an API Plan