Meeting SDK Type and Version
3.6.1
Description
I have an Angular application integrated with the Meeting SDK. Everything has been working great except with a sporadic issue when the user had trouble being redirected into the waiting room. The flow is:
- Server-side a new Meeting is created via the REST APIs
- Client attempts to join the meeting
- Host joins the meeting via Zoom app
- Client is redirected to the waiting room
- Host admits the user
- Meeting is conducted
I’m sometimes seeing the user getting hung up when being redirected to the waiting room. When this happens I see the onUserJoin and onUserUpdate events fire on the client but the user is stuck on either a white page or what looks like the meeting room with nothing working. When the host admits the user the client browser is refreshed and the user is successfully added to the waiting room but has a new Zoom userId assigned, which I can see from the onUserJoin and onUserUpdate calls. The host sees the user in the waiting room twice, with the ‘stuck’ userwith a status of ‘joining’.
When this happens it does seem like one of the same two userIds are always being returned when joining, even across sessions on our side. Is there any way to tell the Meeting SDK to just clean out all previously referenced userIds and start from scratch when joining a new meeting?