Account does not support REST API - OCCASIONAL ERROR

API and Webhooks
#1

Description
Sometimes get an error when trying to create meetings via REST API. So one meeting is created successfully, another generates an error.

Error
{‘code’: 200, ‘message’: ‘Account does not support REST API.’}

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
https://api.zoom.us/v2/users/me/meetings

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Try to create a meeting
  2. Sometimes get an error

Additional context
Same user successfully created meetings in the past and during today as well.

#2

Hey @mb1,

Thank you for reaching out to the Zoom Developer Forum. I just have a couple of questions to get us started:

  1. When you make these requests, are you using the same JWT for the failing and working requests?
  2. Are you able to make the same exact request and see this error on one request but not the other?
  3. How often do the requests fail with this error?

Thanks,
Max