Account does not support REST API. msg when trying to get recordings

API and Webhooks
1

Trying to call API with:
https://api.zoom.us/v2//users/{$userid}/recordings?page_size=300
No errors for JWT key.

Error
[code] => 200
[message] => Account does not support REST API.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
https://api.zoom.us/v2//users/{$userid}/recordings?page_size=300

We have been able to use the API to set up Meetings, Webinars, etc.
It seems we have also been able to access some recordings.

Account # 3005509855

2

Hey @ativsoftware

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. :slightly_smiling_face:

Checkout this related thread that may have the answer you are looking for:

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,
DeveloperBot

3

No, the bot suggestion didn’t help :slight_smile:

4

Actually, it appears it was another account that is having this issue.
We’ll look more into it.

5

Hey @ativsoftware,

Just let us know if you still have questions! Typically, this is returned if a user on an account doesn’t have the developer and marketplace privileges/role on their profile (this can be set by their Zoom account admin).

Thanks,
Will

6

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