Add multiple licensed users in Pro Plan

Hi Team,

In my application, multiple concurrent meetings can occur at a time. I know its not possible to do this with single host. So I purchased 5 licensed users(Pro Plan). My main account is

Now when I add above mentioned paid users under this account, then it shows message which says that above users will be added as basic users and it asks to me to upgrade my plan in order to add more than licensed users.

Please assist in this as I have already purchased 5 different licensed users.

Still it asks to upgrade my plan. Screenshot attached.

Hey @itsupport1,

Please see this article:

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