Description
Hello Zoom Team,
We have a Zoom enterprise account and we have created around 200 users under this account.
We use these users to schedule zoom meetings and use it in our application.
But whenever the total number of running meetings exceed 200, then we run into the problem of concurrent meetings. Now to counter this, we were devising the solution to create licensed users via API. But the problem is when we create user via API, the status of the user is ‘pending’, and we are not able to use this user to create any meeting.
Is there something that can enable us to use these users at runtime?
Error
“404 : [{“code”:1001,“message”:“User does not exist: ***SJK4uQzgA.”}]”
Thanks for reaching out about this, and good question.
To clarify, when you are creating users via API, if you use the “create” action, the user will receive an email to activate their account. Until they do so, the user will remain pending.
If you are looking to provision users at runtime who don’t need to activate their account first, you could utilize the “custCreate” action instead. However, in order to utilize this, you will need to reach out to our API Partner team directly and this may require an enterprise level plan. If this interests you, you can reach out to isvsupport@zoom.us.
