Description
In my own application, after JWT authentication, I joined the meeting with the meeting service from getMeetingService(). The Meeting Window shows up correctly, but it fails to recognize camera and pickup microphone. (Correct access to microphone and camera have been granted in System Preferences → Security&Privacy). I’ve also modified my info.plist
based on the sample application. The UI also semi-freeze in that leave meeting will not close window properly. I couldn’t seem to figure out what went wrong or what is contributing to this behaviour. Can someone help please?
Which Client macOS SDK version?
v5.4.54802.0124
Screenshots
As shown in the image above, clicking on Start Video has no effect. After clicking on Join Audio, a pop up window appears but when adjusting microphone, no audio can be captured/detected.
It also appears like some of the icon did not load appropriately since some of them have
LN_XXX
instead of the actual name.
Device Information
- Device: Macbook Pro
- OS: macOS Catalina
- Version 10.15.7
Additional context
Console output after Meeting UI shows up:
2021-02-18 14:43:14.645439-0500 MyApp[9588:1175262] Mac Address: 68:xx
2021-02-18 14:43:15.335624-0500 MyApp[9588:1175262] *** Assertion failure in -[NSMenu insertItem:atIndex:], /AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppKit/AppKit-1894.60.100/Menus.subproj/NSMenu.m:729
2021-02-18 14:43:15.335973-0500 MyApp[9588:1175262] [General] Invalid parameter not satisfying: index <= [_itemArray count]
2021-02-18 14:43:15.338091-0500 MyApp[9588:1175262] [General] (
0 CoreFoundation 0x00007fff362aa727 __exceptionPreprocess + 250
1 libobjc.A.dylib 0x00007fff6f1e2a9e objc_exception_throw + 48
2 CoreFoundation 0x00007fff362d3a40 +[NSException raise:format:arguments:] + 88
3 Foundation 0x00007fff389e7ead -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 191
4 AppKit 0x00007fff334803e9 -[NSMenu insertItem:atIndex:] + 898
5 ZoomSDKVideoUI 0x0000000100dba359 -[ZMMeetingMenuMgr appendMeetingMenu:] + 286
6 ZoomSDKVideoUI 0x0000000100db801e -[ZMMeetingViewMenuMgr onConfReady] + 43
7 ZoomSDKVideoUI 0x0000000100d9ad1b -[ZPConfUIMgr onConfReady] + 381
8 ZoomSDKVideoUI 0x0000000100cd6dd1 -[ZMNotificationCenter confReadyNotification:] + 81
9 CoreFoundation 0x00007fff36224259 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
10 CoreFoundation 0x00007fff362241ed ___CFXRegistrationPost1_block_invoke + 63
11 CoreFoundation 0x00007fff36224162 _CFXRegistrationPost1 + 372
12 CoreFoundation 0x00007fff36223dce ___CFXNotificationPost_block_invoke + 80
13 CoreFoundation 0x00007fff361f3fbc -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1745
14 CoreFoundation 0x00007fff361f3385 _CFXNotificationPost + 1586
15 ZoomSDKVideoUI 0x0000000100bc2227 _ZN9CSBConfUI19OnConfStatusChangedE8CONF_CMDj + 4909
16 ZoomSDKVideoUI 0x0000000100bddd71 _ZN16CSBConfUIWrapper19OnConfStatusChangedE8CONF_CMDj + 29
17 zVideoApp 0x0000000111693328 TermModule + 506212
18 zVideoApp 0x00000001116ced81 TermModule + 750525
19 zVideoApp 0x000000011160122e zVideoApp + 508462
20 zVideoApp 0x0000000111608e2d zVideoApp + 540205
21 mcm 0x0000000111231968 mcm + 47464
22 ssb_sdk 0x000000011115f23e TermModule + 158552
23 ssb_sdk 0x0000000111158e5c TermModule + 132982
24 ssb_sdk 0x0000000111166fc0 TermModule + 190682
25 util 0x00000001034dc7fd _ZN3ssb16thread_wrapper_t11process_msgEj + 189
26 util 0x00000001034dbdaa _ZN3ssb16thread_wrapper_t10thread_runEPv + 48
27 util 0x00000001034e933c main_heartbeat + 89
28 mcm 0x000000011125873e mcm + 206654
29 mcm 0x0000000111259535 mcm + 210229
30 zVideoApp 0x00000001116d5c00 TermModule + 778812
31 zVideoApp 0x000000011161bcb0 TermModule + 17132
32 CoreFoundation 0x00007fff36249468 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
33 CoreFoundation 0x00007fff36248fce __CFRunLoopDoTimer + 872
34 CoreFoundation 0x00007fff36248ab9 __CFRunLoopDoTimers + 322
35 CoreFoundation 0x00007fff3622d70d __CFRunLoopRun + 1885
36 CoreFoundation 0x00007fff3622c953 CFRunLoopRunSpecific + 466
37 HIToolbox 0x00007fff34e47abd RunCurrentEventLoopInMode + 292
38 HIToolbox 0x00007fff34e477d5 ReceiveNextEventCommon + 584
39 HIToolbox 0x00007fff34e47579 _BlockUntilNextEventMatchingListInModeWithFilter + 64
40 AppKit 0x00007fff3348d039 _DPSNextEvent + 883
41 AppKit 0x00007fff3348b880 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
42 AppKit 0x00007fff3347d58e -[NSApplication run] + 658
43 AppKit 0x00007fff3344f396 NSApplicationMain + 777
44 MyApp 0x0000000100036b59 main + 9
45 libdyld.dylib 0x00007fff70382cc9 start + 1
)
2021-02-18 14:43:14.645439-0500 MyApp[9588:1175262] Mac Address: 68:
2021-02-18 14:43:28.308340-0500 MyApp[9588:1176028] Persistent UI failed to open file
I’ve added the following to my info.plist
<key>NSAppTransportSecurity</key>
<dict>
<key>NSAllowsArbitraryLoads</key>
<true/>
</dict>
<key>NSAppleEventsUsageDescription</key>
<string></string>
<key>LSApplicationCategoryType</key>
<string></string>
<key>com.apple.security.application-groups</key>
<array>
<string>com.zoom.capturethread</string>
</array>
<key>NSCameraUsageDescription</key>
<string>In order for participants to see you, requires access to your camera.</string>
<key>NSMicrophoneUsageDescription</key>
<string>In order to speak to participants, requires access to your microphone.</string>