After users upgrade iPhone and iPad to iOS 16.4, webinar sharing screen will be disappeared in Safari

After users upgrade iPhone and iPad to iOS 16.4, webinar sharing screen will be disappeared in Safari

Description

We find every user can not see sharing screen after they upgrade their iPhone or iPad to 16.4.

We didn’t updated anything in our code.

We compare some device iOS 16.3.1 and iOS 16.4. (all browser is Safari)

When using 16.3.1 is fine to see the sharing screen but 16.4 always disappeared.

Then, we used your react example to test: GitHub - zoom/meetingsdk-react-sample: Use the Zoom Meeting SDK in a React App

We clone it and set a test webinar, it has same problem with iOS 16.4

However, it still working well with iOS 16.3.1.

btw, live video with cam is ok for all iOS version.

Which Web Meeting SDK version?

npm package @zoomus/websdk 2.10.1

it’s any possible to fix this issue in next patch?

@ycsung.r 2.11.0 fix safari 16.4 bug, you can update to latest version

@JackYang We see the same issue on Safari

Safari version 16.4
Meeting SDK 2.11.0 ( meeting sdk updated to latest)

@ycsung.r Is this isues fixed for you after updating SDK version? for us it didn’t work.

@chunsiong.zoom Could you please check the above issue. We can see it on 2.11.0 SDK

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.