AI Call Summary 400 Error Despite Correct Scope (phone:read:ai_call_summary:master)

Hi @dashboard-dev

Do you have scopes added? If you’re an admin creating an admin-level app, you would just see phone:read:ai_call_summary:admin. If not, you should see the other scope. All this provided phone ai summary is enabled on the account.

Yes I should, I also requested a new token after adding the scopes. But the response is still:

{

"code": 104,

"message": "Invalid access token, does not contain scopes:\[phone:read:ai_call_summary, phone:read:ai_call_summary:admin\]."

}

I created a new app and was able to get a new error code

I believe this is what everyone is getting on their responses and its being worked on correct?

Hi @dashboard-dev

Hmm were you assigned permission to your user role? I have a feeling this may be the issue, but I believe you shouldn’t be able to see the scopes if you don’t have the permission assigned at the role level:

Can you check out the following support articles?

Hi Gianni,

Yes, I have the AI companion feature enabled on my user role (admin). I can confirm that all our users have AI Companion turned on for AI Call Summaries:

Scope on Role Management:

Confirmation of AI Summary on for a user:

Response after confirming scope, role management, and AI Companion turned on: