Unable to Fetch AI Summary – 403 (“You do not have permission”)

API and Webhooks
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Subject: Unable to Fetch AI Summary – 403 (“You do not have permission”)

I’m currently testing the following Zoom API endpoint:

GET https://api.zoom.us/v2/phone/user/{{userID}}/ai_call_summary/{{aiSummaryId}}

Despite providing all the required parameters and a valid access token (with the admin scope ), I’m consistently receiving the following response:

  • Status Code: 403

  • Message: “You do not have permission”

I’ve double-checked:

  • The userID and aiSummaryId values

  • That the access token is valid and scoped properly

  • scope : user:read:list_users:admin user:read:list_users:master phone:read:list_call_logs:admin phone:read:call_log:admin phone:read:audio:admin phone:read:call_recording:admin phone:read:recording_transcript:admin phone:read:ai_call_summary:admin phone:read:ai_call_summary:master

  • That the account has the necessary admin privileges

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This one is also being discussed in AI Call Summary 400 Error Despite Correct Scope (phone:read:ai_call_summary:master) - #40 by Peter10

Currently ther is no admin lever permission that actually works for AI summaries. There are only user level permissions. We are still waiting on an update on this “feature request”

2 Likes
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Thanks for jumping in here @kslowpes

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