Getting 404 Error When Calling Zoom Phone AI Call Summary AP

Phone
1

Hi Zoom Developer Team,

I’m trying to fetch the AI Call Summary for a Zoom Phone call using the API documented here:
:backhand_index_pointing_right: Zoom Phone AI Call Summary API

Here’s the endpoint I’m calling:

GET /v2/phone/ai_call_summary/{aiCallSummaryId}

However, I’m consistently getting the following error response:

{
  "timestamp": 1760084937216,
  "status": 404,
  "error": "Not Found",
}

I’m using the following OAuth scopes for my app:

  • phone:read:ai_call_summary

  • phone:read:call_log

  • phone:read:user

Questions:

  1. Am I using the correct API endpoint to retrieve AI Call Summaries?

  2. Do I need to include the userId in the request path (e.g., /v2/phone/user/{userId}/ai_call_summary/{aiCallSummaryId})?

  3. Are there any specific prerequisites we have bussiness account

Any guidance or clarification would be appreciated.

Thanks,