Description
Attendees are unable to join meetings from Zoom web SDK when hosts have scheduled concurrent meetings, It works fine when users directly join from a browser or using Zoom desktop application.
Error
errorCode: 1
errorMessage: undefined
method: “join”
result: “Already has other meetings in progress.”
status: false
Which Client Web SDK version?
1.8.5
To Reproduce
- Create concurrent meetings
- Try to join the meetings from web SDK and Zoom desktop app (The behavior is not consistent across both. It works when user join from Zoom app and not from web SDK)
I have sent meetingId to developersupport@zoom.us, the requestId is 10249650. Can you check if something wrong with the meeting and other info related to the account and share the cause of this issue?
Screenshots
Additional context
The account used to create meetings was a PRO account, I am unsure if that account have multiple licenses but they were able to start all the meetings at a same time and user’s were able to join same using a browser so even if the account does not have licenses there should be consistency and behavior should be same with web SDK.