Description
After creating online class with waiting room by the host and while participant trying to join it is keep on asking to admit and unable to join using Android SDK.
Which version?
v4.6.15801.0403
Screenshots
]Hi @myclassboard,
Do you mean that the participants will be in the waiting room and waiting for the host to admit or do you mean the participants are not able to join the meeting even if the host has admitted the user?
If it is the former situation, that is expected behavior:https://support.zoom.us/hc/en-us/articles/115000332726-Waiting-Room
Thanks!
participants are not able to join the meeting even if the host has admitted the user
Hi @myclassboard,
Could you provide the SDK log when this issue occurs so that we could further investigate? You may find the instruction to enable and to retrieve log here:https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/sdk-initialization#2-log-feature
Thanks!
[quote=“Carson_Chen, post:4, topic:19064”]
Could you provide the SDK log when this issue occurs so that we could further investigate? You may find the instruction to enable and to retrieve log here:https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/sdk-initialization#2-log-feature
[/quote][https://cdndatalatestmcb.myclassboard.com/zSdkApp_3.log](https://cdndatalatestmcb.myclassboard.com/zSdkApp_3.log)
