Issue with Waiting Room Behavior in Zoom Meeting SDK v6.2.3 (Android)

Zoom Meeting SDK v6.2.3 (Android).

I’m using the Zoom Meeting SDK (Android) version 6.2.3 in my mobile application. I’ve encountered an issue related to the Waiting Room functionality when a participant joins a meeting before the host admits them.

Issue Details:

  • When a participant joins a meeting before the host, the expected behavior is for the user to enter a waiting room with a message such as “Waiting for the host to admit you”.
  • However, in my implementation, once the user joins, they land on a blank or static screen without any message or indication that they are in the waiting room.
  • Additionally, touch interactions on the screen do not respond — there’s no feedback, message, or popup.
  • Only after the host admits the user does the meeting interface load correctly.
  • Because of this, users are confused and unaware of whether they are in the meeting room, waiting room, or if something went wrong.

Expected Behavior:

  • When a user joins before the host, they should clearly see a waiting room message, and the screen should be interactive or at least responsive enough to indicate the app is working as expected.

Request:

Please investigate this behavior in the SDK and let me know if there’s a workaround or fix available. Let me know if additional logs or implementation details are needed

Team, Do we have any update?

Hello TriByte,

6.2.3 is a rather old version. Is there any chance you can update to a more current one? There have been breaking chances since then.

Thank you for your patience,
Richard

Dear Richard,

We have migrated to zoom-sdk-android-6.4.5.29521 and issue still remains same.

Note: After upgrading the new zoom sdk, our apk size increased close to 500MB, do we need to add anything to reduce the apk size?