Description
Using Postman Native client, raw JSON, I can disable (false) a) record active speaker with shared screen via “record_speaker_view”:false b) record gallery view with shared screen via “record_gallery_view”:false. But I cannot false out "“record active speaker, gallery view and shared screen separately” and the sub choices are still selected. Doesn’t this mean that one line is still enabled, I am still having all speaker view, gallery view, and shared screen recorded?
Error
No error. Receive a 204 No Content
Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT - inherit auth from parent
Which Endpoint/s?
{{baseUrl}}/users/:userId/settings
How To Reproduce (If applicable)
Steps to reproduce the behavior:
Thank you for reaching out to the Zoom Developer Forum. Just to make sure that I’m clear on your issue, you’re saying that in the API you set the following fields to false
and you still see that recordings are stored separately. Is that correct? Or, are you seeing it’s still selected in the Web Portal? Any detail you can provide will be helpful.
We are seeing they are still checked in the Web portal. I am currently testing what our experience would be with the Web portal looking like that- and it appears that only SpeakerView is being recorded- but I may need additional camera-on devices to join me in the test.
Our goal is to API all users to ONLY Speaker View: true and Gallery View:false. With those sub-choices selected, are we certain that ONLY speaker view will be recorded? Help Center literature is incomplete for this and the option to false via API is not possible.
@Max: I have tested this, and to my concern, if Speakerview: true; Gallerview: False; but Web portal still shows “record separately is checked”, you get BOTH Speaker and Gallery recordings.
Screenshot…
Thank you for providing additional information. Would you be able to test if changing this setting at the account-level has an effect on what you’re seeing? I want to make sure that the account-level settings aren’t overriding the user-level settings.
@MaxM Is there a path forward for this? Is Zoom able to remedy this via new API options? Should I open a support case with Zoom? What is a plan of action we can take? Thanks!
Thank you for the update. It seems like this is the expected behavior because the “record gallery view with shared screen” setting will just use the gallery view when recording a shared screen whereas the "record separately" option will create the separate files.
If you don’t want the gallery view recorded, you can deselect the “Gallery View” option under the “record separately” setting.
Does that make sense?
If you would like the ability to change the “Record active speaker, gallery view and shared screen separately” option via API to be considered for a future release, I recommend posting in the #feature-requests category.