Hello Team,
We have been experiencing random app crashes on production since updating to Zoom Video SDK - iOS version 1.4.0 through the latest version 1.10.0
Frequency: 110 crashes in last 90 days in more than 40000+ calls (Low)
As per stack trace crash is happening due to missing uuid:
ZoomVideoSDK (Missing UUID 540cc93ddac13722b16b28029924b22c)
Mostly is happening on below sdk method:
videoHelper.startVideo()
Code we are using:
func startVideo() {
if let videoHelper = ZoomVideoSDK.shareInstance()?.getVideoHelper() {
// Start local User’s video.
DispatchQueue.global(qos: .background).async {
videoHelper.startVideo()
DispatchQueue.main.async {
videoHelper.rotateMyVideo(.portrait) // our app support only portrait mode.
}
}
}
}
Stack trace we are getting from firebase:
Crashed: com.apple.root.background-qos
0 libsystem_kernel.dylib 0x9fbc __pthread_kill + 8
1 libsystem_pthread.dylib 0x5680 pthread_kill + 268
2 libsystem_c.dylib 0x75b90 abort + 180
3 libsystem_malloc.dylib 0x26200 + 908
4 libsystem_malloc.dylib 0x263e4 + 64
5 libsystem_malloc.dylib 0x6060 + 308
6 ZoomVideoSDK 0x19164e8 (Missing UUID 3971272d2ad732e781da4d1e7f65305a)
7 ZoomVideoSDK 0x18f175c (Missing UUID 3971272d2ad732e781da4d1e7f65305a)
8 ZoomVideoSDK 0x18f0db0 (Missing UUID 3971272d2ad732e781da4d1e7f65305a)
9 ZoomVideoSDK 0x540cb8 (Missing UUID 3971272d2ad732e781da4d1e7f65305a)
10 ZoomVideoSDK 0x103f778 (Missing UUID 3971272d2ad732e781da4d1e7f65305a)
11 ZoomVideoSDK 0x10456f4 (Missing UUID 3971272d2ad732e781da4d1e7f65305a)
12 ZoomVideoSDK 0x10453c8 (Missing UUID 3971272d2ad732e781da4d1e7f65305a)
13 ZoomVideoSDK 0x1040338 (Missing UUID 3971272d2ad732e781da4d1e7f65305a)
14 ZoomVideoSDK 0x1041a84 (Missing UUID 3971272d2ad732e781da4d1e7f65305a)
15 ZoomVideoSDK 0x5a1f1c (Missing UUID 3971272d2ad732e781da4d1e7f65305a)
16 ZoomVideoSDK 0x210cbc (Missing UUID 3971272d2ad732e781da4d1e7f65305a)
17 ZoomVideoSDK 0x6128 (Missing UUID 3971272d2ad732e781da4d1e7f65305a)
18 TaskHuman 0x5dda0c closure #1 in ZoomParticipant.startVideo() + 617 (ZoomSession.swift:617)
19 TaskHuman 0x4e7ddc thunk for @escaping @callee_guaranteed @Sendable () → () + 4307729884 (:4307729884)
20 libdispatch.dylib 0x26a8 + 32
21 libdispatch.dylib 0x4300 + 20
22 libdispatch.dylib 0x15dbc + 864
23 libdispatch.dylib 0x163ec + 156
24 libsystem_pthread.dylib 0x1928 _pthread_wqthread + 228
25 libsystem_pthread.dylib 0x1a04 start_wqthread + 8
Please take a look and suggest possible solution.
Thanks,
Prashant