Application is crashing while leaving a session. So far, this is happening on a single device on our team - a new iPad Pro 11" 128gb we set up today. Each time we exit the Zoom session, the app hangs for several seconds and then crashes. The TestFlight report shows the main thread halting the AV capture session and timing out.
This is a critical issue for us, so any debugging help would be appreciated.
Which iOS Video SDK version?
zoom-video-sdk-iOS-1.1.2
TestFlight crashlog:
Incident Identifier: 27748BAA-7936-4A81-8A32-635F50524886
Hardware Model: iPad13,6
Process: STAGE.KIT [677]
Path: /private/var/containers/Bundle/Application/6A2F124B-EF16-4BCB-867E-35F28492948B/STAGE.KIT.app/STAGE.KIT
Identifier: com.evileyepictures.fsp.ActorKit
Version: 0.0 (117)
AppStoreTools: 13F15
AppVariant: 1:iPad13,6:15
Beta: YES
Code Type: ARM-64 (Native)
Role: Foreground
Parent Process: launchd [1]
Coalition: com.evileyepictures.fsp.ActorKit [612]
Date/Time: 2022-06-09 09:17:26.4114 -0700
Launch Time: 2022-06-09 09:15:34.8851 -0700
OS Version: iPhone OS 15.4.1 (19E258)
Release Type: User
Baseband Version: 2.53.01
Report Version: 104
Exception Type: EXC_CRASH (SIGKILL)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: FRONTBOARD 2343432205
<RBSTerminateContext| domain:10 code:0x8BADF00D explanation:[application<com.evileyepictures.fsp.ActorKit>:677] failed to terminate gracefully after 5.0s
ProcessVisibility: Unknown
ProcessState: Running
WatchdogEvent: process-exit
WatchdogVisibility: Background
WatchdogCPUStatistics: (
"Elapsed total CPU time (seconds): 5.080 (user 3.100, system 1.980), 12% CPU",
"Elapsed application CPU time (seconds): 1.630, 4% CPU"
) reportType:CrashLog maxTerminationResistance:Interactive>
Triggered by Thread: 0
Thread 0 name:
Thread 0 Crashed:
0 libsystem_kernel.dylib 0x00000001b72ad4e0 mach_msg_trap + 8
1 libsystem_kernel.dylib 0x00000001b72adb24 mach_msg + 76 (mach_msg.c:119)
2 CoreFoundation 0x0000000180408820 __CFRunLoopServiceMachPort + 372 (CFRunLoop.c:2646)
3 CoreFoundation 0x000000018040ccac __CFRunLoopRun + 1180 (CFRunLoop.c:3000)
4 CoreFoundation 0x00000001804206b8 CFRunLoopRunSpecific + 600 (CFRunLoop.c:3268)
5 AVFCore 0x0000000189a5d60c -[AVRunLoopCondition _waitInMode:untilDate:] + 412 (AVRunLoopCondition.m:174)
6 AVFCapture 0x000000019f46125c -[AVCaptureSession _stopFigCaptureSession] + 436 (AVCaptureSession.m:2031)
7 AVFCapture 0x000000019f444284 -[AVCaptureSession _setRunning:] + 180 (AVCaptureSession.m:2103)
8 ZoomVideoSDK 0x00000001015ed144 0x101040000 + 5951812
9 ZoomVideoSDK 0x00000001015ede8c 0x101040000 + 5955212
10 ZoomVideoSDK 0x00000001015edbd8 0x101040000 + 5954520
11 ZoomVideoSDK 0x00000001015edd10 0x101040000 + 5954832
12 ZoomVideoSDK 0x00000001015eed24 0x101040000 + 5958948
13 ZoomVideoSDK 0x00000001016152c4 0x101040000 + 6116036
14 ZoomVideoSDK 0x00000001016197b0 0x101040000 + 6133680
15 ZoomVideoSDK 0x00000001016ef7f0 0x101040000 + 7010288
16 ZoomVideoSDK 0x0000000101163f18 0x101040000 + 1195800
17 ZoomVideoSDK 0x0000000101222c48 0x101040000 + 1977416
18 ZoomVideoSDK 0x0000000101222880 0x101040000 + 1976448
19 ZoomVideoSDK 0x0000000101253134 0x101040000 + 2175284
20 ZoomVideoSDK 0x00000001010eb1d4 0x101040000 + 700884
21 ZoomVideoSDK 0x000000010126de94 0x101040000 + 2285204
22 ZoomVideoSDK 0x0000000101754584 0x101040000 + 7423364
23 ZoomVideoSDK 0x0000000101754560 0x101040000 + 7423328
24 Foundation 0x0000000181c210bc __NSFireTimer + 104 (NSTimer.m:280)
25 CoreFoundation 0x00000001804b0168 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 32 (CFRunLoop.c:1812)
26 CoreFoundation 0x0000000180434144 __CFRunLoopDoTimer + 1064 (CFRunLoop.c:2420)
27 CoreFoundation 0x000000018042e8f0 __CFRunLoopDoTimers + 320 (CFRunLoop.c:2580)
28 CoreFoundation 0x000000018040cfa0 __CFRunLoopRun + 1936 (CFRunLoop.c:3116)
29 CoreFoundation 0x00000001804206b8 CFRunLoopRunSpecific + 600 (CFRunLoop.c:3268)
30 GraphicsServices 0x000000019c4ba374 GSEventRunModal + 164 (GSEvent.c:2200)
31 UIKitCore 0x0000000182d85e88 -[UIApplication _run] + 1100 (UIApplication.m:3511)
32 UIKitCore 0x0000000182b075ec UIApplicationMain + 364 (UIApplication.m:5064)
33 libswiftUIKit.dylib 0x00000001980fcecc UIApplicationMain(_:_:_:_:) + 104 (UIKit.swift:530)
34 STAGE.KIT 0x00000001003370fc $sSo21UIApplicationDelegateP5UIKitE4mainyyFZ9STAGE_KIT03AppB0C_Tg5 + 80 (<compiler-generated>:14)
35 STAGE.KIT 0x00000001003370fc $s9STAGE_KIT11AppDelegateC5$mainyyFZ + 92 (AKIO.swift:0)
36 STAGE.KIT 0x00000001003370fc main + 108
37 dyld 0x0000000100d8dce4 start + 520 (dyldMain.cpp:879)