Are there any available APIs or webhooks that give access to CHAT messages in Contact Center WHILE the engagement is ongoing?

API and Webhooks
1

API Endpoint(s) and/or Zoom API Event(s)
Zoom contact center endpoints

Description
Are there any available APIs or webhooks that give access to CHAT messages in Contact Center WHILE the engagement is ongoing?

Error?
Cannot find the relevant resources

How To Reproduce
Steps to reproduce the behavior:
1. Request URL / Headers (without credentials or sensitive info like emails, uuid, etc.) / Body
2. Authentication method or app type
3. Any errors

2

Hey @Palak
Thanks for reaching out to us and welcome to the Zoom Developer Forum!
I do not think we have an endpoint for that!
I just reviewed our endpoints and it looks like you can only access engagements once they are finalized