|
About the Contact Center category
|
|
0
|
81
|
August 8, 2024
|
|
Scheduled callbacks API: assign a callback to a specific agent within a queue?
|
|
1
|
27
|
November 11, 2026
|
|
Contact Center APIs do not provide modified_date / insert_date for incremental synchronization
|
|
8
|
221
|
October 22, 2026
|
|
Status update notification when updating via API
|
|
1
|
54
|
September 28, 2026
|
|
ZCC PATCH engagement API always returns 7001 Invalid engagement_status — transfer/update impossible despite correct scopes and privileges
|
|
0
|
56
|
August 29, 2026
|
|
Email Agent Assets via API
|
|
5
|
148
|
August 18, 2026
|
|
Creating persistant Variables in Zoom or counting How many times a widget was hit by using set Variable
|
|
3
|
102
|
August 10, 2026
|
|
How to get email engagement details by API and WebHook
|
|
10
|
422
|
June 15, 2026
|
|
When I am creating App, I am not seeing scope user:read:presence_status:admin in the list
|
|
0
|
35
|
May 26, 2026
|
|
Creating assets via API
|
|
0
|
45
|
May 21, 2026
|
|
Using messaging endpoint, engagement loses original outgoing message within 15 minutes
|
|
0
|
85
|
May 5, 2026
|
|
Zoom Contact Center QoS Monitoring app
|
|
2
|
115
|
April 24, 2026
|
|
User ID from Agent Performance Dataset
|
|
3
|
128
|
February 18, 2026
|
|
We are receiving an error when attempting to access this API: Endpoint: https://api.zoom.us/v2/contact_center/analytics/historical/details/metrics?channel_types=voice&page_size=100&from=2026-02-03T08:38:24Z&to=2026-02-03T12:38:24Z We receive the follow
|
|
1
|
81
|
February 5, 2026
|
|
ZCC AI Companion Summary update to CRM
|
|
0
|
78
|
January 28, 2026
|
|
Inconsistent results between engagement recordings endpoint and list recordings endpoint
|
|
0
|
81
|
January 22, 2026
|
|
Variable value ignored in "Send Media" node after successful HTTP Request
|
|
0
|
62
|
January 21, 2026
|
|
API List Variable Logs can only return max 10k rows
|
|
2
|
124
|
January 12, 2026
|
|
ZCC historical queue report pulling null data
|
|
1
|
100
|
December 22, 2025
|
|
Retrieve All Engagement Data by Specific Consumer ID
|
|
6
|
225
|
December 9, 2025
|
|
Engagement Survey discrepancies
|
|
0
|
52
|
November 24, 2025
|
|
Outbound campaigns API
|
|
2
|
232
|
October 17, 2025
|
|
Which webhook event is the end of life of an engagement ,from which I can call API to get all details info
|
|
0
|
125
|
October 17, 2025
|
|
Capturing a reference to a Phone Engagement
|
|
0
|
94
|
October 16, 2025
|
|
GET /v2/contact_center_inboxes/{inboxId}/messages type mismatch
|
|
0
|
70
|
October 15, 2025
|
|
`contact_center_number` not enable sms feature
|
|
7
|
309
|
October 9, 2025
|
|
Contact Center Call Transcripts
|
|
3
|
333
|
October 7, 2025
|
|
Send SMS messages through Zoom Contact Center using the Zoom API via a Server-to-Server OAuth application
|
|
4
|
292
|
October 6, 2025
|
|
Even after executing the Zoom API's “Add flow entry points,” the EntryPoint is not set in the Flow
|
|
0
|
101
|
September 29, 2025
|
|
Contact Center - no API for downloading MMS files via the API
|
|
5
|
166
|
September 15, 2025
|