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About the Contact Center category
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0
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73
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August 8, 2024
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Contact Center APIs do not provide modified_date / insert_date for incremental synchronization
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7
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154
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September 8, 2026
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ZCC PATCH engagement API always returns 7001 Invalid engagement_status — transfer/update impossible despite correct scopes and privileges
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0
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35
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August 29, 2026
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Email Agent Assets via API
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5
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124
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August 18, 2026
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Creating persistant Variables in Zoom or counting How many times a widget was hit by using set Variable
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3
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84
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August 10, 2026
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How to get email engagement details by API and WebHook
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10
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325
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June 15, 2026
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When I am creating App, I am not seeing scope user:read:presence_status:admin in the list
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0
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30
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May 26, 2026
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Creating assets via API
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0
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38
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May 21, 2026
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Using messaging endpoint, engagement loses original outgoing message within 15 minutes
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0
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69
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May 5, 2026
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Zoom Contact Center QoS Monitoring app
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2
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88
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April 24, 2026
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User ID from Agent Performance Dataset
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3
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102
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February 18, 2026
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We are receiving an error when attempting to access this API: Endpoint: https://api.zoom.us/v2/contact_center/analytics/historical/details/metrics?channel_types=voice&page_size=100&from=2026-02-03T08:38:24Z&to=2026-02-03T12:38:24Z We receive the follow
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1
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67
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February 5, 2026
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ZCC AI Companion Summary update to CRM
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0
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63
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January 28, 2026
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Inconsistent results between engagement recordings endpoint and list recordings endpoint
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0
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60
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January 22, 2026
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Variable value ignored in "Send Media" node after successful HTTP Request
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0
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53
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January 21, 2026
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API List Variable Logs can only return max 10k rows
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2
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93
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January 12, 2026
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ZCC historical queue report pulling null data
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1
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80
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December 22, 2025
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Retrieve All Engagement Data by Specific Consumer ID
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6
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159
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December 9, 2025
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Engagement Survey discrepancies
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0
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45
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November 24, 2025
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Outbound campaigns API
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2
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202
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October 17, 2025
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Which webhook event is the end of life of an engagement ,from which I can call API to get all details info
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0
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93
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October 17, 2025
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Capturing a reference to a Phone Engagement
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0
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73
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October 16, 2025
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GET /v2/contact_center_inboxes/{inboxId}/messages type mismatch
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0
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60
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October 15, 2025
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`contact_center_number` not enable sms feature
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7
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235
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October 9, 2025
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Contact Center Call Transcripts
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3
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277
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October 7, 2025
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Send SMS messages through Zoom Contact Center using the Zoom API via a Server-to-Server OAuth application
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4
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241
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October 6, 2025
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Even after executing the Zoom API's “Add flow entry points,” the EntryPoint is not set in the Flow
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0
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82
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September 29, 2025
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Contact Center - no API for downloading MMS files via the API
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5
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142
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September 15, 2025
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Adding contact center address book entry via API prepends "+1" to the phone number
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1
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98
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June 27, 2025
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How to Add Contacts via API for Zoom Phone? Also, Contact Center API Access?
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1
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149
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June 18, 2025
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