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About the Contact Center category
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0
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50
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August 8, 2024
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Event script sending User displayname instead of Contact Center User displayname
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0
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15
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March 26, 2026
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User ID from Agent Performance Dataset
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3
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51
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February 18, 2026
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We are receiving an error when attempting to access this API: Endpoint: https://api.zoom.us/v2/contact_center/analytics/historical/details/metrics?channel_types=voice&page_size=100&from=2026-02-03T08:38:24Z&to=2026-02-03T12:38:24Z We receive the follow
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1
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29
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February 5, 2026
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Creating persistant Variables in Zoom or counting How many times a widget was hit by using set Variable
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2
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17
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January 31, 2026
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ZCC AI Companion Summary update to CRM
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0
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19
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January 28, 2026
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Inconsistent results between engagement recordings endpoint and list recordings endpoint
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0
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22
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January 22, 2026
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Variable value ignored in "Send Media" node after successful HTTP Request
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0
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14
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January 21, 2026
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API List Variable Logs can only return max 10k rows
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2
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28
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January 12, 2026
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ZCC historical queue report pulling null data
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1
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30
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December 22, 2025
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Retrieve All Engagement Data by Specific Consumer ID
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6
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54
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December 9, 2025
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Engagement Survey discrepancies
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0
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14
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November 24, 2025
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Email Agent Assets via API
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4
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50
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November 17, 2025
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Outbound campaigns API
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2
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98
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October 17, 2025
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Which webhook event is the end of life of an engagement ,from which I can call API to get all details info
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0
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33
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October 17, 2025
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Capturing a reference to a Phone Engagement
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0
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22
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October 16, 2025
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GET /v2/contact_center_inboxes/{inboxId}/messages type mismatch
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0
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31
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October 15, 2025
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`contact_center_number` not enable sms feature
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7
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132
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October 9, 2025
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Contact Center Call Transcripts
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3
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121
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October 7, 2025
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Send SMS messages through Zoom Contact Center using the Zoom API via a Server-to-Server OAuth application
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4
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104
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October 6, 2025
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Even after executing the Zoom API's “Add flow entry points,” the EntryPoint is not set in the Flow
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0
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44
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September 29, 2025
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Contact Center - no API for downloading MMS files via the API
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5
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98
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September 15, 2025
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Adding contact center address book entry via API prepends "+1" to the phone number
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1
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40
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June 27, 2025
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How to get email engagement details by API and WebHook
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9
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188
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June 27, 2025
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How to Add Contacts via API for Zoom Phone? Also, Contact Center API Access?
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1
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76
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June 18, 2025
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Does ZCC smart embedded support 3rd party close the active engagement?
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1
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46
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June 18, 2025
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Contact Center api for analytics - api is looping through the same 10 records when using the next_page_token
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0
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28
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May 30, 2025
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Unable to create zoom cc queue
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5
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63
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April 17, 2025
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Can someone know if this is illegal?
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2
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62
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April 12, 2025
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Can someone file a bug for contact_center/engagements/{engagementId}/recordings/status
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2
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93
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April 7, 2025
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