Audio not woking when a participant join a meeting for the first time

Description
We have embedded the Web SDK (version 2.9.7) in to the website and everything is working fine, except the audio is not receive and send for the first time by users joining on the website. Although I allowed audio permission on browser. It only work well on mobile browser or when we reload web browser after joining the meeting.

Which Web Meeting SDK version?
version 2.9.7

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Amplify Research Mod II start meeting
  2. Par A join waiting room of the meeting
  3. Amplify Research Mod II admit Par A
  4. Par A join the meeting successfully
  5. Par A turn on the audio but not working for the first time. Par A must reload page then audio working.

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