Audio video join popup for new component view

in zoom new component view UI , it doesnt prompt user to join audio and video <how can i enable this option

Hi @Zerodistance , can you please share a screenshot? To clarify, is this for meeting SDK?

hey @gianni.zoom

it is for meeting SDK
my component joins the meeting, but it doesn’t prompt the user to join his audio or video
image
if u can help me with how I can enable this trigger it would be very helpful

Hey, I am facing a loading issue, When I click on the launch meeting button.
Can anyone highlight the issue.

@gianni.zoom any updates on this isue

Yeah, You have to reinstall the setup and your issue will be resolved instantly.

Thanks for sharing @forupwork53 !

Hello @gianni.zoom

I think there is a little miscommunication here
@forupwork53 has a different issue and mine is a different issue

can u please recheck and confirm,

I have tried the latest web sample also, even in that I don’t see the zoom component asking user to join audio and video in
component web SDK 2.3.0

@gianni.zoom

continuing with this discussion
when i start any meeting Following error is shown
image

can u please look into this and gimme a fix

Hi @Zerodistance thanks for the update and sharing your error, I’m gonna move this to the SDK forum since this is not related to the API.

Can you please share the exact steps to reproduce?

What is your SDK, and browser versions?

Thanks!

Hello @gianni.zoom

Zoom SDK version :2.3.5

Chrome Version:100.0.4896.127 (Official Build) (64-bit)

Steps to reproduce
1)start the meeting using following code

client
				.init({
					debug: true,
					zoomAppRoot: meetingSDKElement,
					language: "en-US",
					customize: {
						ribbon: {
							isResizable: false,
						},
						video: {
							isResizable: false,
							popper: {
								placement: "bottom",
								disableDraggable: true,
							},
						},
						toolbar: {
							buttons: [
								{
									text: "Polls",
									className: "Polls_ui",
									onClick: () => {
										handlePoll(parseInt(role) === 1 ? "Mod" : "Reg");
									},
								},
								{
									text: Role ? "End Meeting" : "Leave Meeting",
									className: "end-meeting-li",
									onClick: () => {
										yesNoAlert("Are You Sure?", `Do you want to ${Role ? "End Meeting" : "Leave Meeting"}?`, "").then((result) => {
											if (result.isConfirmed) {
												if (Role) {
													client.endMeeting();
												} else {
													client.leaveMeeting();
												}

												endZoomMeeting();
											}
										});
									},
								},
							],
						},
					},
				})
				.then((e) => {
					console.log("success", e);
					client
						.join({
							apiKey: process.env.REACT_APP_ZOOM_API_KEY,
							signature: signature, // role in signature needs to be 0
							meetingNumber: meetingnumber,
							password: password,
							userName: name,
							userEmail: userEmail, // userEmail property required
						})
						.then((e) => {
							console.log("success", e);
							// setAudioTutorial(true);
							client.startAudio();
						})
						.catch((e) => {
							if (parseInt(e.errorCode) === 3008) {
								yesNoAlert("Host has not Joined Yet", "", "", "Wait", "Refresh page").then((result) => {
									if (result.isConfirmed) {
									} else {
										window.location.reload();
									}
								});
							}
						});
				})
				.catch((e) => {
					console.log("error", e);
					confirmationAlert("Meeting Initialization Failed", "", "", "", "Exit").then((result) => {
						endZoomMeeting();
					});
				});

after joining , i get following error

meeting starts but audio join popup doesnt come