Automatic cloud recording does not work

Hello,

Automatic recording not function.

I have the next lines of code in my project.

ZoomMtg.init({

  leaveUrl: environment.apiZoom.urlZoomAgent,

  isSupportAV: true,

  success: (success) => {

    console.log(success);

    ZoomMtg.join({ // sessionStorage.setItem('signatureh', resDataMeeting.signature);

      signature: resDataMeeting.signature,

      meetingNumber: resDataMeeting.meetingNumber,

      userName: resDataMeeting.agent,

      apiKey: resDataMeeting.apiKey,

      userEmail: '',

      passWord: resDataMeeting.encryptedPassword,

      success: (success) => {

        ZoomMtg.record({

          record: true

        });

        console.log(success)

      },

      error: (error) => {

        console.log(error)

      }

    })

  },

  error: (error) => {

    console.log(error)

  }

})

However not record automatic in the cloud.

My account is (pro plan).

Please I need your help

Thanks.

Hey @pferrer,

Thank you for reaching out to the Zoom Developer Forum. Do you see this issue when testing with the Sample Web App as well?

If so, please send an email to developersupport@zoom.us with a link to this thread. In that email, please include a meeting ID where you saw this issue.

I’ll use that to look into this further.

Thanks,
Max