Description
Automatic recording has been enabled for our users without any intervention on our part. I have troubleshooted our account and confirmed that automatic recording and all related options have been disabled under the Settings → Recordings tab.
Which Web Meeting SDK version?
2.17.0
Meeting SDK Code Snippets
We have also disabled the recording feature at the SDK level. Additionally, we have not updated the SDK version for the past six months.
ZoomMtg.setZoomJSLib("https://source.zoom.us/2.17.0/lib", "/av");
ZoomMtg.preLoadWasm();
ZoomMtg.prepareJssdk();
// loads language files, also passes any error messages to the ui
ZoomMtg.i18n.load("en-US");
ZoomMtg.i18n.reload("en-US");
ZoomMtg.init({
leaveUrl: `${window.location.origin}/`,
isSupportChat: false,
disableInvite: true,
debug: true,
disableRecord: true,
showMeetingHeader: true,
meetingInfo: [
// optional
"topic",
"host",
"mn",
"pwd",
"telPwd",
"invite",
"enctype",
],
success: () => {
ZoomMtg.join({
signature,
sdkKey,
meetingNumber,
passWord: password,
userName,
userEmail,
zak,
success: () => {
setIsLoaded(true);
},
error: (error) => {
Sentry.captureException(error);
},
});
},
error: (error) => {
Sentry.captureException(error);
},
});
Screenshots
Device (please complete the following information):
- Device: Macbook Pro
- OS: macOS 14.4.1
- Browser: Chrome and Firefox latest
Additional context
Please resolve this issue as soon as possible, as it has resulted in a violation of our terms and policies due to the meetings being recorded automatically.