in web SDK unable to get record feature
below code is not working
ZoomMtg.record( {
record: true
} );
// meeting set to show record button
ZoomMtg.showRecordFunction( {
show: true
} );
tommy
(Tommy Gaessler)
May 6, 2020, 5:19pm
2
Hey @myclassboard ,
Please fill out the post template so we can better assist:
Description
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Error
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Which version?
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Thanks,
Tommy
Description
We have integrated Web SDK in our application when are unable get the Record button for the host.we are using below code
Error
Record Button not coming
Which version?
1.7.7
Screenshots
tommy
(Tommy Gaessler)
May 12, 2020, 8:12pm
5
Hey @myclassboard ,
Make sure you meet the prerequisites for the recording button and that you have enabled it:
Overview
Cloud recording is automatically enabled for all paid subscribers. When you record a meeting and choose Record to the Cloud, the video, audio, and chat text are recorded in the Zoom cloud....
Thanks,
Tommy
Dear Tommy,
We are looking at option of local recording by the user.
The same feature is coming if the user is using direct zoom, the same is not available in the SDK integration.
Please help in, how to enable local recording feature through SDK, we activated the same in our account management and in recording option.
same thing happens to me If I start a meeting from mobile sdk and used same meeting id in web sdk it works, but but when I start a meeting from web sdk then record button is not available.
I already have set a auto recording on for cloud
ZoomMtg.init({
leaveUrl: meetConfig.leaveUrl,
isSupportAV: true,
disableCallOut: true,
disableInvite: true,
screenShare: false,
showMeetingHeader: false,
isSupportChat: false,
success: (success) => {
console.log(success);
ZoomMtg.join({
signature: signature,
meetingNumber: meetConfig.meetingNumber,
userName: meetConfig.userName,
apiKey: meetConfig.apiKey,
userEmail: meetConfig.email,
success: (successResult) => {
console.log(successResult);
if (meetConfig.role === 1) {
ZoomMtg.record({
record: false
});
ZoomMtg.showRecordFunction({
show: true
});
}
},
error: (error) => {
console.log(error);
}
});
},
error: (error) => {
console.log(error);
}
});
Hi, If you have not a licenced user while creating a appointment then record is not working.
Go to yours user section made all uses as a licenced and check, it worked for me.
tommy
(Tommy Gaessler)
May 22, 2020, 7:54pm
9
Hey @myclassboard ,
The Web SDK only supports cloud recording .
Thanks,
Tommy
Yes I have different users with role ‘basic’ now I have updated to ‘Licensed’ and it’s working.
1 Like
tommy
(Tommy Gaessler)
May 29, 2020, 4:41pm
12
Happy to hear you got it working!
Thanks,
Tommy
Hey @tommy why local recording is not available? I can’t customize for the local recording
MaxM
(Max M.)
October 26, 2021, 12:18am
14
Hey @baniya.baniya.ab ,
Thank you for reaching out to the Zoom Developer Forum. Currently, the Web SDK does not support Local Recording. However, you can use cloud recording.
If you have any further questions please submit a new topic.
Thanks,
Max