In web SDK unable to get record feature

in web SDK unable to get record feature

below code is not working

ZoomMtg.record( {
record: true
} );

                            // meeting set to show record button
                            ZoomMtg.showRecordFunction( {
                                show: true
                            } );

Hey @myclassboard,

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Thanks,
Tommy

Description
We have integrated Web SDK in our application when are unable get the Record button for the host.we are using below code

Error
Record Button not coming

Which version?
1.7.7

Screenshots

zoom

Hey @myclassboard,

Make sure you meet the prerequisites for the recording button and that you have enabled it:

Thanks,
Tommy

Dear Tommy,

We are looking at option of local recording by the user.
The same feature is coming if the user is using direct zoom, the same is not available in the SDK integration.
Please help in, how to enable local recording feature through SDK, we activated the same in our account management and in recording option.

same thing happens to me If I start a meeting from mobile sdk and used same meeting id in web sdk it works, but but when I start a meeting from web sdk then record button is not available.

I already have set a auto recording on for cloud

ZoomMtg.init({
  leaveUrl: meetConfig.leaveUrl,
  isSupportAV: true,
  disableCallOut: true,
  disableInvite: true,
  screenShare: false,
  showMeetingHeader: false,
  isSupportChat: false,

  success: (success) => {
    console.log(success);

    ZoomMtg.join({
      signature: signature,
      meetingNumber: meetConfig.meetingNumber,
      userName: meetConfig.userName,
      apiKey: meetConfig.apiKey,
      userEmail: meetConfig.email,
      success: (successResult) => {
        console.log(successResult);
        if (meetConfig.role === 1) {
          ZoomMtg.record({
            record: false
          });

          ZoomMtg.showRecordFunction({
            show: true
          });
        }
      },
      error: (error) => {
        console.log(error);
      }
    });

  },
  error: (error) => {
    console.log(error);
  }
});

Hi, If you have not a licenced user while creating a appointment then record is not working.

Go to yours user section made all uses as a licenced and check, it worked for me.

Hey @myclassboard,

The Web SDK only supports cloud recording.

Thanks,
Tommy

Hey @akshayjadhav19710,

Did you get it working?

Thanks,
Tommy

Yes I have different users with role ‘basic’ now I have updated to ‘Licensed’ and it’s working.

1 Like

Happy to hear you got it working! :slight_smile:

Thanks,
Tommy