Beta URL extension while in Marketplace app review

Hi there,

We’ve submitted an app to the Zoom app marketplace and are excited to get the app published!

But we underestimated the time it would take to complete the review process, and our beta URL is expiring tomorrow, but we’ve got a few beta onboarding calls tomorrow that we’d love to be able to keep, or at least know that we have to reschedule.

We’ve been asking the Marketplace support team to give us an extension for 2 weeks to cover the review period, but haven’t yet heard back. To be honest, we’re a little desperate and just asking whoever we can for help, as we’d really love to be able to continue to onboard new beta users.

This is our marketplace URL: App Marketplace

Could someone please help? We would so so appreciate it.

Thanks again.

Hey @samiur, sorry to hear that – let me see if I can get that sorted so we don’t disrupt those onboarding calls. Thanks for your patience, I’ll get back to you ASAP

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