I’m half way through getting my app reviewed. Every time I attempt to submit the app for review from this URL: App Marketplace
I get a message “Your session has expired”.
I’ve logged out and logged in again. I’ve tried Chrome and Firefox. Same issue.
I do have an app I urgently am trying to get approved but can’t submit it now.
Hello,
We cannot do much to help you here. Can you provide the name of your app so we can see if anything is being blocked, which I doubt?
Regards, Kwaku
App is called “Letterdrop Thought Leadership Generator”
Client ID: G5_yRYvlTTKVdOhQhtA_5g
Hi Parthi,
Sorry about the inconvenience you are facing.
I see from our end, that you withdrew the app from review last. If you are still getting the 'Your session has expired". Then can you try clearing your cache once and try again. Usually we see this error when the user leaves the webpage open for a while and the session times out.
Can you also confirm on the app submission page that there are no errors. Please share a screenshot if you are still stuck.
Thanks,
Chait
Replied via email with a Loom video attached (I cannot attach links here)
I cleared cookies and cache and also tried in a completely new browser but run into the same issue.
Appreciate any advice on how to proceed
I can’t attach media or links but here is a video if you replace the [dot] with .
loom[dot]com/share/881a094632a8481782b94c76f8f5c112
I’ve tried on multiple computers too so I can confirm that this isn’t a local problem but likely an issue on the Zoom Marketplace side with my account.
That is odd. let me follow-up with engineering.
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