FreedAi
February 19, 2025, 11:56pm
1
Hi
I’m trying to submit a new app store update and I’m hitting the error:
“You must review and sign Zoom API License and Terms of Use before submitting apps for review. You may reload this page and try again.”
And every time i refresh i get the same popup that I accept that does nothing:
"Marketplace Developer Agreement
By clicking agree, you indicate that you have read and agree to the updated Marketplace Developer Agreement
Can someone help with this? I saw a similar thread where someone had to manually fix my account.
/t/how-do-i-resolve-the-following-error-you-must-review-and-sign-zoom-api-license-and-terms-of-use-before-submitting-apps-for-review-you-may-reload-this-page-and-try-again/127221
Hello,
Thank you for your post. In order to help you can I have the name of your app so I can look it up and help resolve the issue.
Regards, Kwaku
Jeremiah
February 27, 2025, 4:50pm
3
We are having this issue too. Our app is Empwr.ai. Please help. We’ve been trying to submit the new EU required information but keep getting blocked by errors. @kwaku.nyante
Hello @Jeremiah can I please have the name of your app please?
Regards, Kwaku
Jeremiah
February 27, 2025, 5:28pm
5
Meeting Analyzer by Empwr.ai @kwaku.nyante
Hello @Jeremiah the issue has been resolved now, please confirm
Regards, Kwaku
Jeremiah
February 27, 2025, 8:30pm
7
Confirmed that it was resolved. Thank you!
Cory2
March 3, 2025, 10:32pm
8
Hey @kwaku.nyante we’re running into the same issue for WiserAI (client ID: yAO59n9ySoWZD4_OFFu0Ug). Are you able to help?
Cory2
March 6, 2025, 5:22am
9
@kwaku.nyante are you able to help us by chance? This is very urgent as we need to update our app and our prior admin left. I tried reaching out to support, but they directed me here and the Zoom paid developer support requires me to wait for your sales team to contact me.
@Cory2 Sorry for the delay here I was having issues implementing the fix but is should be fixed now.