Hello,
We are currently using the Meeting SDK for brief calls. Every call is recorded, and users are required to agree to certain conditions prior to joining.
These conditions must be displayed in two languages: English and Georgian. We found a setting in the admin panel that allows adding custom text to the disclaimer, which initially appeared to meet our needs. However, we have encountered a few issues:
- English Text Mismatch The English portion of the disclaimer shown in the call differs from what is set in the admin panel.
- Improper Insertion of Custom Text The custom Georgian text we added is strangely inserted mid-sentence within the English disclaimer, resulting in confusing formatting.
- Formatting Loss on Calls While the custom text looks correct in the preview and after saving—complete with line breaks and proper spacing—on actual calls it appears as a single block of text without line breaks or white space. We suspect a
trim()or similar function may be applied, but even so, the final rendered result doesn’t match what is shown in the preview.
We’ve attached screenshots for reference:
- Preview - https ://imgur.com/cN3gEMv
- After Save Preview - https ://imgur.com/cu1uSfx
- Live Call View - https ://imgur.com/BQkJFyW
Testing Environment:
- Meeting SDK: v3.13.2
- Browser: Chrome v137.0.7151.120
We would greatly appreciate it if this could be reviewed and resolved. Ideally, the disclaimer on the call should appear exactly as shown in the preview.
Thank you!