Call Control Call Command Returns Forbidden

API and Webhooks
1

We had previously developed a successful integration using OAUTH2 which included call control using the Zoom Beta API with phone control. We tried to implement this for a new client, and the changes to the App Marketplace required us to convert our app to Server to Server OAUTH. When we try to hit our call control endpoints, we are getting 403 Permission Denied.

Endpoint:
https://api.zoom.us/v2/phone/users/{{userId inserted here}}/call_commands

Posted data:
{“command”:“end_call”,“params”:{“call_id”:“7481644012440929298”,“device_id”:“284b4b778dda6a2c90ccfc959f9915810cbb8a3e0306cfcca6c8a4d188a7a31f”,“phone_number”:“”}}

Response:
{“code”:403,“message”:“You do not have permission.”}

Message: The remote server returned an error: (403) Forbidden.

Does the Server to Server OAUTH allow call control using this endpoint?

Thanks,
George

3

Looking into this for you.

4

I really appreciate any help you can give. Would a client ID be helpful?

5

Hi @gschally , I am going to message you privately. Please check your notifications.