Call Result \ Disconnect Reason from API

API and Webhooks
1

Hello! How can I find out the details of a user’s call termination? For example, did the subscriber hang up, or was there a disconnect through the Zoom API?

2

Hi @Yuriy_A,

Happy to point you in the right direction. Is this in reference to a Zoom Meeting, or a Zoom Phone call? If it’s the Zoom Phone details you’re interested in, you can find a “result” field in our Call Logs API:

Let me know if this helps!

Best,
Will

3

Hello! to a Zoom Meeting, not Zoom Phone Call

4

Hi @Yuriy_A,

Thanks for clarifying! You can get a participant’s reason for leaving a meeting from the leave_reason field returned by this endpoint:

Thanks,
Will

5

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