Can not download recording

API and Webhooks Cloud Recordings
1

Hello,

I’m using Video Web SDK
My system cannot download recording file now
It used to work yesterday

Details:
My system receive a webhook: session.recording_completed
The webhook data contain url and token
My system call a GET request using that url and token
It stop working right now only return 401

Please help!

2

It work now
Downtime: 3 hours

3

Thanks for reporting this issue @thanh.huynh
Please, if this happen again feel free to reach out to us and share the session id so we can investigate this issue further