Can not start Video meeting from Zoom iOS sample app on new iOS 14.0 beta

Meeting SDK iOS
1

Hi there,
I tried to start Video meeting from Zoom iOS sample app on new iOS 14.0 beta, but the app crash due to: MTLTexture newTextureWithDescriptor exception

Which version?
Zoom iOS MobileRTCSample: v5.0.24433.0616
Run from Xcode 14 beta 1, on iPhone with iOS 14.0 beta

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Zoom iOS sample app on new iOS 14.0 beta
  2. Join a Video meeting
  3. Crash

Smartphone (please complete the following information):

  • Device: iPhoneX
  • OS: iOS 14.0 beta

Do we have any plan to support Zoom sdk on iOS 14.0 ?

2

Hi @dunglt,

Thanks for using Zoom SDK. The iOS SDK does not support iOS 14 yet.

Thanks!

3

for more information, here is debug log:

[MTLDebugDevice newTextureWithDescriptor:iosurface:plane:], line 1999: error 'Texture Descriptor Validation

IOSurface textures must use MTLStorageModeShared

P/s: also I saw Apple rejected issues related to using non-public APIs: MTLDebugDevice (refer https://developer.apple.com/forums/thread/96914)

4

Thanks for sharing the information! I will forward this to the engineering team for investigation.

5

Hi, is there any update on this issue? We have the same crash from SDK on iOS 14, which is a block issue for our later release.

Thanks.

6

Hi @jerryrt,

Thanks for the reply. Our current version of SDK does not support iOS 14. The iOS 14 is still in beta, and it changes a lot in each beta so we are not able to provide support at the moment.

Thanks