Zoom Mobile SDK

Description
When i am joining Meeting it will redirect to Connecting page and showed connecting then after 5 seconds its crash and main thread in redirect to app delegate .

Which version?
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To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Go to ‘…’
  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error

Screenshots
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Smartphone (please complete the following information):

  • Device: [iPhone 8]
  • OS: [iOS13]
  • Version [13.6]

Additional context
Add any other context about the problem here.

Kindly Help me i am stuck on the Final Stage of Zoom.

I think this is the same issue: Zoom iOS app crashes on calling start meeting

1 Like

I have the same issue when joining meeting, however I found out that it might be related to camera and microphone permissions are not being asked. If I reinstall the app and allow permissions before joining meeting it does not crash. On previous version of zoom sdk it was asking for permissions directly after clicking join event, now its not.

Maybe it will help someone

1 Like

The solution above does not work for me. This is being looked into at the moment: Zoom iOS app crashes on calling start meeting

Hey @jailovemewara

Thank you for bringing this to our attention. I am sorry that this is happening, crashes are unacceptable. The team has identified the issue and will have a fix in the next version. For the time being, can you see if these steps stop the crash in your application? Zoom crshes/stops working after few mins in the call after the update to iOS 14 on iphone XR

If you are utilizing screensharing, you must also perform the following changes:

Please let me know if this works for you and if any other issues arise.
Thanks!
Michael

Thanks you For your Updates Will Let you know if its work for me.

Hello @jailovemewara, @tingstam, @mikhail1, @Deve87726,

We have resolved the crashing issue in the latest release: https://github.com/zoom/zoom-sdk-ios/releases/tag/v5.2.41739.1022 and the workaround mentioned earlier should no longer be necessary. Please update to the latest version.

Let me know if you run into any other issues.

Thank you again for bringing this to our attention and your assistance and patience throughout this process!
Michael