We are planning to implement SSO in our Zoom account and have a question about a specific configuration.
Our identity provider currently enforces hardware security keys for login, which prevents users from accessing the Zoom mobile app.
To work around this, we’re considering adding a second vanity URL to our master account and configuring our identity provider to use TOTP MFA on that URL, allowing users to log in on their mobile devices.
Our goal is to have users seamlessly access Zoom from either their workstations (using the primary vanity URL with a hardware key) or their mobile devices (using the secondary vanity URL with TOTP).
We need to ensure that a user’s license and profile remain consistent, regardless of which vanity URL they use to sign in.
Is this implementation possible?
Will users be able to use both vanity URLs interchangeably? We want to avoid a scenario where a user’s account becomes permanently locked to the first vanity URL they use to log in.
We’ve contacted zoom support but they were not helpful.
Thank you!
Thanks team!