I’m getting this error when trying to download a recording file using an oauth token. {"status":false,"errorCode":124,"errorMessage":"Forbidden"} Command I used: curl -H "Authorization: Bearer ACCESS_TOKEN" https://dropbox.zoom.us/rec/download/A6Uxc... Tried this and got the same error: curl ht…

Hi @nextlvlai , Please see the following: [image] How to play recordings after switching to OAuth 2.0 API and Webhooks Hi @corneliu9999999 , It sounds like you’re trying to play the recordings from a recording webhook? Server-to-Server and OAuth 2.0 tokens are not suppo…

@choksheak-dbx are you appending the access token to your request?

Yes I think so. Already provided the 2 different curl commands I tried.

@choksheak-dbx thanks for the info. here is another reason, why this could occur, if you are using a server to server Oauth token from user A and they dont have permission to view / download recordings from user B. I would also check by pasting the link in your browser if the access token is being…

Hi Ojus, the oauth token is for my Business account login, and I’m trying to download the recordings for my own account for my own meetings. What are some (other) things I can try out now? Are you sure downloading cloud recording files work for other people? Thanks.

Debugged over zoom and turns out that the access token expired after 1 hour! After using a new access token, it works fine. Thanks for your help!

@ojus.zoom I’m having this issue as well, though I’m trying to download with the download_url provided by my zoom app’s recording webhook. As the recording is of a test transcript with no sensitive info I will share data other than my accessToken. Here is my code so far: // the download url only h…

@chunsiong.zoom hi Chunsiong! Hope you’re having a great day :slight_smile: I just saw that you’re active in the forums and wanted to tag you for visibility on this issue. Perhaps Ojus is busy with other things at the moment. Can you give any guidance on how I can solve this issue? Thank you for y…

@nextlvlai whats the error that you are getting? Can you also check for the cases mentioned here: https://support.zoom.us/hc/en-us/articles/4414085489165-Changing-cloud-recording-chat-transcript-visibility ?

Hi @ojus.zoom ! Thanks for the reply :slight_smile: [Screen Shot 2023-09-07 at 5.26.48 PM] We already have visibility turned on in those settings. The error is a 401 forbidden error that I’m getting. Are there additional settings I should check other than those listed above and here? Happy to giv…

Cannot download cloud recording with oauth token - Forbidden 124

API and Webhooks Cloud Recordings

gianni.zoom (Gianni) September 25, 2023, 9:48pm 14

Hi @nextlvlai ,

Please see the following:

Topic		Replies	Views
BUG downloading cloud recordings with access token set results in an invalid response API and Webhooks	67	10260	April 22, 2021
124 Forbidden when attempting to download cloud recordings API and Webhooks	13	4789	June 20, 2023
OAuth API to download the recordings API and Webhooks	1	805	June 4, 2020
Downloading cloud recordings forbidden API and Webhooks	14	1512	August 10, 2023
300 Error Attempting to Download Recordings with OAuth token API and Webhooks	1	391	September 25, 2023

Cannot download cloud recording with oauth token - Forbidden 124

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