API Endpoint(s) and/or Zoom API Event(s)
/phone/recording_transcript/download
/phone/recording/download
Description
I have been trying to download the recording of my Zoom Phone recordings but everytime I use the “download_link” provided on the webhook for event “phone.recording_completed” I get “File does not exist” error.
And if I go ahead and try to download the transcription for that recording using the recording id also provided on the webhook call I get “Admin has disabled this transcription”.
I have enabled every option that’s transcription or recording related on admin settings for both “Recording and Transcription” tab and the “Zoom Phone” tab.
Also I have enabled all “Zoom Phone” and “Recording” scopes for testing after i lost hope but still getting the same problems.
Error?
Recording download error:-
{
“code”: 404,
“message”: “File does not exist.”
}
Transcription download error:-
{
“code”: 12001,
“message”: “Admin has disabled this transcription.”
}
How To Reproduce
Steps to reproduce the behavior:
1. Get a webhook call for the “phone.recording_completed” event.
2. Extract the “download_link” from the request body and try to call it using a token for the user that got the call.
3. Extract the recording id from the request body and use it to call /phone/recording_transcript/download/{recordingId}