Guest could hear host’s voice but the host couldn’t hear the guest’s voice.
Restarting the PC, reconnecting to meeting, creating new meeting did not solve the problem. They checked their audio using our own system checker tool but did not find any issues. The issue only happens when using the app with Zoom Web SDK. I notice audio data being sent and received by both users from the Zoom Dashboard.
Web SDK v.1.8.1
Device (please complete the following information):
- Web SDK v.1.8.1
- Browser: Chrome
Both users can see each other’s video. Some of our users are also encountering the same issue lately.