Desktop to desktop audio not working

Web Client SDK
#1

Description
During zoom meeting desktop to desktop audio not working. Web sdk shows the audio is being received but we can not hear person other side.

Which Client Web SDK version?
1.8.3

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Create meeting via zoom web api’s.
  2. Join start meeting url and join join-meeting url.
  3. Give audio video permission.
  4. We can not hear the person from the other side nor do the host nor do the attendee.
  • OS: window 7
  • Browser: Chrome
  • Browser Version [88.0.4324.182]
#2

Hey @dipali ,

Please upgrade to at least Web SDK version 1.8.5, because the audio is no longer support in 1.8.3 and below.

Thanks,
Tommy

1 Like
#3

Thank You.

Regards Dipali

#4

Hey @dipali,

I’m glad to hear that @tommy resolved your issue! Please don’t hesitate to reach out if you encounter any further issues or questions.

Thanks,
Max

#6

Hey @habanvee,

Thank you for the input. If this isn’t caused by the required upgrade for the Web SDK that’s a good process to follow.

Thanks,
Max

#7

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