Cannot start cloud recording

Video SDK Web
,
1

Hey guys!

I have a problem with starting cloud recording via web zoom video sdk.
When I call recordingClient.startCloudRecording() on my react app I am receiving
{type: 'INVALID_OPERATION', reason: 'The account of the meeting disabled the cloud recording'} error.

I have “pay as you go” plan so it looks like it should work. Do I need to do anything else?

Regards,
Pawel

2

Hi @pjanecze ,

Can you please test this on with the sample application and your credentials, and see if the error still occurs?

Thanks,
Rehema

3

@pjanecze , in your billing under Sign In | Zoom, do you see Zoom Video SDK recording plan?

You will need either universal credit, or sign this up with an account contact for this plan.

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