Hey Zoom community,
We’re having some issues with pulling call recordings from the API.
We have a user-level access application, where we retrieve call logs from this endpoint: /v2/phone/users/me/call_logs
- This works perfectly using the access token for the user we are querying
Similarly, we are trying to query call recordings from this endpoint: /v2/phone/users/me/recordings
- Passing the access token the same way
- and passing the following query parameters: ?from=“2025-11-01”&to=“2025-11-29”&page_size=30
Am I missing something here, or if we have call_logs with recording_id field populated – we should also see recordings at the above endpoint?
Thanks for the help!