Can't find meaning of errorCode 4006: JOIN_MEETING_FAILED

Meeting SDK
1

Meeting SDK Web v. 2.18.2 Component

I came across a user that tried to join a meeting (it’s not clear whether the meeting was started by the host or not) and it resulted an errorCode 4006. They got this error 8 times in the span of about 7 minutes. When they tried again they got a 3008 errorCode (meeting not started), and after trying one last time they were finally connected. Could I get some assistance understanding what the 4006 errorCode is?

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2

Hi @fpapa_spring
Thanks for reaching out to us!
I have not seen this error before and I am not able to replicate it
Has this happened more than once? are you able to replicate it on your end and if so, could you record the screen?

3

@fpapa_spring

Error 4006 might mean that the meeting is locked (typically by the host)

4

Thank you @elisa.zoom and @chunsiong.zoom for the replies!

I’m a little surprised that there isn’t an official list of these error codes and what they mean, whether public or internal. :face_with_raised_eyebrow:

I have not been able to reproduce it, but it’s happened to my users 1,280 times in the last 30 days, so it’s an issue.

@chunsiong.zoom how might the host lock the meeting from the native Zoom app? Is that a global setting somewhere, or something that is done per-meeting? I may be able to educate them not to do that. But it would also be great to get confirmation that this error code actually means that the meeting is locked.

5

@fpapa_spring this is a setting the host sets during meeting. This is done in the participant tab, … menu, lock meeting

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