Can't get data from zoom meeting API but the same data point can be downloaded via the dashboard

API and Webhooks Meetings
1

I can’t pull some meeting polls data from Zoom API given a meeting Id but it can be gotten via the Zoom client dashboard. Its returning an empty array from the API meanwhile on the dashboard one can easily download the same data with the meeting Id and it contents.

https://api.zoom.us/v2/report/meetings/8448867xxxx/polls
{
    "id": 8448867xxxx,
    "uuid": "9G207BWdTUy99x+xxxxxxxxx",
    "start_time": "2024-09-30T20:25:06Z",
    "questions": []
}

Please assist because we majorly pull data from the API and it needs to be consistent

3

Hi @ayotomiwa , please try using the meeting uuid: Zoom Meeting API querying tips - understanding meeting IDs and meeting UUIDs

4

Its still returning an empty array if I use the UUID to query this endpoint

https://api.zoom.us/v2/report/meetings/9G207BWdTUy99x+WMxxxxx/polls

{
    "id": 8448867xxxx,
    "uuid": "9G207BWdTUy99x+xxxxxxxxx",
    "start_time": "2024-09-30T20:25:06Z",
    "questions": []
}
5

Hi @ayotomiwa ,

Please respond to my private message (in your notifications) with the following:

  • screenshot of info provided via web dashboard data download
  • client id of app
  • developer email
  • zm-tracking-id from response header for request with both meeting id and uuid
6

Hi,

The information has been sent as requested.

7

Hi @ayotomiwa , responded to you privately, but sending here is well.

From the screenshot you sent me in private message, it does not show that there is poll data present, only that the meeting exists. In the private message, can you please show you are able to access the poll data via the web portal to confirm it is present? Please mask the sensitive data.

8

Hello I’ve opened up a support ticket on your behalf for a possible bug with your information and shared the troubleshooting routes already tried (TS1495017). Check the email address you provided me with the support ticket info and please let us know when it is resolved.