Empy Poll Results from https://api.zoom.us/v2/past_meetings/${zoomMeetingId}/polls`

API and Webhooks
1

Description
I am getting a empty array from https://api.zoom.us/v2/past_meetings/${zoomMeetingId}/polls request.

{
“id”: ***********,
“uuid”: “NUbNwewKSUK6/afrggZI7w==”,
“start_time”: “2020-07-08T16:46:56Z”,
“questions”:
}

But I do get results from the csv file generated for the web UI. Thus the data is inconsistent.

Error
Empty results from api that aren’t consistent with the csv file generated from web ui that does have results.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
https://api.zoom.us/v2/past_meetings/${zoomMeetingId}/polls

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Request URL / Headers (without credentials) / Body
  2. Get payload with empty result.

Additional context
This is a customer account of mine, thus I am limited to api results. They have shared the csv files with me. This is happen for two of their events, I haven’t seen the same error with other customers accounts yet.

*This post has been edited to remove any meeting / webinar IDs

2

Hey @sana,

Can you try using this endpoint:

Let me know if that works.

Thanks,
Tommy

3

I was getting the same empty array with the meeting request.

Thanks,
Sana

4

Hey @sana,

Can you try passing in the meetingUUID instead? Since the one you shared has a slash in it, you will also need to double url encode it:

NUbNwewKSUK6%252FafrggZI7w%253D%253D

Let me know if that works! :slight_smile:

Thanks,
Tommy

5

Hello, Can someone please help retrieve poll results from our past meeting? We are having similar issues to the ones listed above. When I try to generate report, it’s empty. We really need this data. Any assistance would be wonderful. Thank you all so much!

6

Hi @dkolack,

Can you share an example request and its response? I’m happy to look into this for you, but will need some additional details.

Thanks,
Will