Thank you for the details description of the behavior you are seeing. I tested via the link but it looks like the webinars may be outdated. To confirm, are you saying you are able unable to join audio from the browser when using an android device? If so, can you share what version of the android device you tested with?
@donte.zoom Thanks a lot for your fast reply. The webinar was open for a while for testing, and it was left open for a while for testing, but it seems like it’s closed now.
if you’re available to give it a quick look, give me a time and I’ll try to schedule it with one of the organizers
The issue is that the “Join Audio by Computer” button is disabled, and I’ve mentioned the cases above and I believe it’s related to user agent, because on the same device, it works on chrome “Desktop Site” , tried that on
Android Emulator running Android 13, with Chrome 103.0.5060.71
Mi 9 Lite running android Android 11 with Chrome 108.0.5359.128
Same for client’s phone (but I don’t know much details about it)
What almost confirmed it to me is the Chrome desktop developer tools method. seems to not work on different android user agents, and seemed to work fine on ios user agents …
Let me know if there are any further details I can share that can help
I wanted to provide a follow-up on this issue. Our engineering team is aware of the issue and the fix will be included in the Meeting SDK 2.9.7 release, which is expected to be released at the end of December or within the first couple weeks of January. To stay informed about this and other updates, you can visit the following link: