Description
Cant join meeting created with android SDK after verifying the captcha, but able to join it from official zoom app and website
Error
getting 3110 errorCode with message Fail to join the meeting.
Which version?
web sdk version 1.7.9,
android sdk version v4.6.21666.0429
Screenshots
Browser Chrome, firefox
tommy
(Tommy Gaessler)
July 2, 2020, 9:17pm
2
Hey @fiverrmohan ,
Can you share your Web SDK signature to developersupport@zoom.us so I can debug?
Thanks,
Tommy
@tommy Here is the web sdk signature
tommy
(Tommy Gaessler)
July 7, 2020, 10:58pm
4
Hey @fiverrmohan ,
Your meeting signature looks correct. I will have our engineers look into this and get back to you. (CS-2026)
CC @carson.zoom
Thanks,
Tommy
Hi @fiverrmohan ,
For the meeting that is created by Android SDK, are you able to join the meeting with Zoom client or Zoom SDK on other platforms(iOS, Android, Windows, Mac)?
@Carson_Chen For the meeting that is created by Android SDK, I am able to join it with the android zoom SDK and zoom portal but not with zoom web SDK
1 Like
tommy
(Tommy Gaessler)
July 13, 2020, 4:30pm
7
Thanks for the info @fiverrmohan !
We are investigating the issue and will get back to you!
-Tommy
tommy
(Tommy Gaessler)
July 15, 2020, 3:41pm
8
Hey @fiverrmohan ,
This will be fixed in a release slated for this weekend.
Thanks,
Tommy